Refund & Cancellation Policy

If an item ordered by you on Duboxx.com is delivered to you in a damaged / defective condition, please email us at inquiry@duboxx.com for a replacement(Within 3 Days) with your order no. we will ship out the replacement item to you, we will also have the defective/damaged item picked up from you at our cost.

Cash refund will only be done if the item cannot be replaced, Refunds will be done only through the Original Mode of Payment

No refund or replacement can be done on protectors, Gift Packaging Accessories, Packaging Tools, Labels & Stickers, Wrapping Accessories, and Tapes & Dispensers