Shipment/Delivery Policy & Details

 [COVID-19 ] Notice For Shutting Down All operations

Dear Customer,

As you are aware of the government announcing 24Hrs Lockdown to Prevent the possibility of the outbreak and spread of COVID-19, we are unable to deliver at the movement and all orders received after 01.04.2020 for delivery will be delivered after 18th, April 2020 (Subject to direction from the concerned government authorities).

However, we are open to “order and collect” option for the vital sectors and orders can be collected from our collection point in Al Quoz between 9:00 AM -2:00 PM Starting from 13.04.2020

You can place an order on our website directly or via WhatsApp and option out for “order and collect”.

We appreciate your understanding and we will work hard to start the delivery process as soon as possible, Thank You

 

 

 

ORDER & PICK UP

Yes, now you can place an order online and collect it from our Duboxx collection point in Al Quoz 4, Dubai

We will send you the collection details Via SMS notification when your order is ready to collect. (Order will be ready in 0-1 Days and should be Collected within 3 Days

Collection Timings: 10AM to 6 PM

SHIPPING

Free shipping on all orders above AED 500/- (For Dubai)
Free shipping on all orders above AED 1500/- (For Sharjah)
Free shipping on all orders above AED 2000/- (For Ajman, Abu Dhabi, Al Ain, Fujairah, Umm Al Quwain, & Ras al Khaimah )

Flat rate of AED 29/- for order less than AED 500/- (For Dubai)
Flat rate of AED 39/- for order less than AED 1500/- (For  Sharjah & Ajman)
Flat rate of AED 49/- for order less than AED 1500/- (For Abu Dhabi, Al Ain, Fujairah, Umm Al Quwain, & Ras al Khaimah )

Cut off timings for the next working day delivery is 5 PM, orders placed before 5 PM of any working day will be scheduled for delivery on next working day 

Shipment will be prepared within 24 hours of the order placed and the product will be delivered within

12-24 working Hrs (Dubai)
24- 48 working Hrs (Sharjah, Ajman)
24-48 working Hrs (Abu Dhabi, Al Ain, Fujairah, Umm Al Quwain, & Ras al Khaimah )

 

EXPRESS DELIVERY

Within 2-4 HRS – 150 AED (Dubai)

Within 3-6 HRS – 300 AED (Sharjah, Abu Dhabi, Ajman)

Duboxx.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.